​

1. Services Offered

1.1 Treadmill (Slatmill) Sessions
K9CF offers mobile treadmill sessions for dogs at the client’s residence, at a designated park, or in designated business parking areas. We provide both single and double-dog runs. Each dog must complete an individual consultation prior to full participation.

1.2 Consultations
All dogs must complete a consultation session prior to booking full treadmill services. This applies to all dogs, including those from the same household.

1.3 Pet Sitting and Enrichment
Pet sitting visits may include leashed walks around nearby neighborhoods, trails, or parks; supervised play in secure fenced yards; indoor rest periods; and enrichment activities such as trick training and basic command reinforcement.

2. Packages and Subscriptions

2.1 Eligibility
Packages and subscriptions may be used by any dog within the same household, provided each dog has completed a consultation.

2.2 Validity
Sessions do not expire. Subscription plans are managed through Wix Plans and renew automatically unless paused or canceled by the client prior to renewal. Subscription pauses may be done via your Wix client portal without losing credits.

2.3 Refunds and Transfers
Once a session has been used from any package or subscription, the plan is non-refundable. Sessions may not be transferred to anyone outside the household. No partial refunds are provided for early cancellation after renewal.

3. Booking, Payments, and Cancellations

3.1 Booking Methods and Confirmation
Appointments may be scheduled through our website, by phone, or through direct social messaging. Appointments are auto-confirmed using Wix Bookings. However, K9CF reviews each booking for service area eligibility. If your location is outside our service area, your appointment will be manually canceled and fully refunded with no fees. Clients are responsible for maintaining accurate contact details and checking for confirmation emails or texts.

3.2 Payment Terms
We accept credit and debit cards and cash. Payment may be made at the time of booking or at the time of service unless other arrangements are made.

3.3 Cancellation Policy
Appointments must be canceled at least three (3) hours in advance to avoid a cancellation fee. Late cancellations or no-shows are subject to a $15 fee or deduction of one session from a package or subscription.

3.4 Missed Appointments
Missed appointments without notice are not eligible for rescheduling or refund and will result in the forfeiture of that session.

3.5 Pet Sitting Payment
Pet sitting visits must be paid in advance unless otherwise agreed upon in writing.

4. Health Disclosures and Veterinary Approval

4.1 Health Conditions
Clients must disclose any known injuries, medical conditions, or behavior concerns before any session is provided.

4.2 Vet Clearance
Dogs with prior injuries, surgeries, or known health conditions must provide written veterinary clearance. K9CF is not liable for complications or injury if services are delivered in accordance with veterinary guidelines.

4.3 Illness or Contagious Conditions
Dogs must not participate in services while sick or contagious unless cleared by a veterinarian.

5. Behavior and Safety

5.1 Age Requirement
Dogs must be six (6) months or older to participate in treadmill sessions.

5.2 Behavioral Evaluation
We reserve the right to refuse service to any dog exhibiting aggression, severe fear, or any behavior that poses a safety concern to our staff, the dog, or others.

6. Pet Sitting Access and Liability

6.1 Entry Methods
Clients may provide access to their home using a key stored securely by K9CF, a lockbox on the client’s property, or another mutually agreed-upon method.

6.2 Liability Disclaimer
K9CF is not liable for theft, unauthorized entry, or property damage resulting from client-designated access methods such as lockboxes or hidden keys.

6.3 Authorization for Entry
By booking pet sitting services, the client authorizes K9CF to enter their home for the purpose of fulfilling agreed-upon visits.

7. Emergency Protocols

7.1 Emergency Procedure
In case of an emergency, K9CF will attempt to contact the client first. If unavailable, we will attempt to contact the listed veterinarian or transport the pet to the nearest available veterinary hospital.

7.2 Emergency Treatment Authorization
The client authorizes K9CF to seek veterinary care for their pet in emergencies and agrees to be financially responsible for treatment, except in cases of proven negligence by K9CF.

7.3 Insurance Coverage
K9CF carries pet care liability coverage including animal bailee protection.

8. Limitation of Liability

8.1 Assumption of Risk
Clients acknowledge that all services involve inherent risks. K9CF is not responsible for injury, illness, or death resulting from the use of services unless caused by gross negligence.

8.2 No Guarantees
K9CF does not guarantee outcomes related to behavior change, health improvement, or training success.

9. Media Use and Consent

9.1 Use of Media
If the client provides consent, K9CF may photograph or record pets during sessions and may include the pet’s name in promotional material including on social media, website content, and print marketing.

9.2 Ownership of Media
All media produced remains the property of K9CF and may be used at our discretion.

9.3 Withdrawal of Consent
Clients may revoke media consent at any time by sending a written request to contact@k9cardiofitness.com.

10. SMS/Text Communication

10.1 Use of SMS
By booking services, you consent to receive text messages related to your appointment. This includes booking reminders, pet pickup notifications, and general session updates.

10.2 Opt-Out Option
You may opt out of text messages by replying “STOP.” Opting out may reduce our ability to provide timely updates during services.

11. Modifications

K9CF may update these Terms at any time. Updated terms will be posted on our website. Continued use of our services indicates acceptance of any changes.

12. Governing Law

These Terms are governed by the laws of the State of Indiana. All disputes will be handled in Boone County, Indiana.

13. Contact Information

Email: contact@k9cardiofitness.com
Phone: (765) 335-3277

Revision date 4/10/2025